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Searching: Research & Analysis
CGAP provides analysis and evidence-based research for policymakers, financial institutions, providers, donors, and more.
This Focus Note provides practical policy considerations for financial sector authorities to act on competition concerns using their existing mandates and regulatory toolkit. By applying a competition lens, authorities can promote competition in ways that advance financial inclusion while safeguarding stability, integrity, and consumer protection.
This working paper presents a curated set of solutions for fraud (many of which are AI-powered), with more than 50 examples that have shown varying levels of success in protecting consumers from fraud in digital finance, across education, prevention, detection and disruption, and response and recovery.
This working paper brings new insights on the supervision of open finance to inform policy and regulatory design in emerging markets and developing economies.
This paper offers guidance to financial safety-net authorities on designing crisis response measures that both restore financial stability and safeguard financial inclusion.
The insights in this paper point to the importance of financial authorities applying an intentional competition lens and offer an analytical framework to help deliver more inclusive and resilient financial systems.
CGAP compiles over 160 global initiatives that address consumer risks in digital credit, from overindebtedness to data misuse. Designed for authorities, providers, and support organizations, this Technical Guide offers a roadmap of solutions to build more customer-centric, risk-conscious and responsible digital credit ecosystems.
To advance women’s financial inclusion, financial regulators must recognize that men and women experience the financial sector differently. This working paper provides a framework to assess how regulation can impact men and women differently. It aims to motivate regulators to move from gender-blind, to gender intentional approaches.
This framework builds on global and country knowledge to help financial sector authorities and key ecosystem actors strengthen financial consumer protection in the digital era through a holistic ecosystem approach.
This working paper explores the latest wave of disruptive financial services innovations to better understand the regulatory changes that allow EMDEs to harness their financial inclusion potential while containing consumer and financial sector risk.