Kenya offers higher fees to providers that facilitate digital government-to-person payments in underserved areas. Today, this makes it easier to reach hundreds of thousands of low-income people with assistance during the COVID-19 crisis.
Digital payments are central to the global COVID-19 response, but the agent networks that distribute these funds are struggling to remain open. Here are three questions policy makers must answer to ensure agents reach as many people as possible.
Open APIs can benefit digital financial services providers and low-income customers alike, but they pose data protection and privacy challenges. Here are some tips on how providers can address those challenges.
CGAP spent time thinking about how we can add unique value to a coordinated crisis response. The work we are doing to combat the effects of coronavirus is refocusing those efforts in new and unanticipated ways.
Gig workers in Kenya report major disruptions to business and depleted savings due to COVID-19 (coronavirus), while platforms signal eagerness to facilitate government-to-person payments or loans to hard-hit workers.
Inclusive financial systems are understood to be part of the solution to the coronavirus (COVID-19) crisis, donors are often unclear how most effectively to tailor their interventions. In this Leadership Essay, Michael Tarazi outlines a path forward.
If the microfinance sector is going to survive the pandemic, we need to treat COVID-19 as the fundamental threat to the industry that it likely is. The millions who rely on inclusive finance to borrow, save and spend money are counting on us.
Tech giants, digital banks, e-money issuers, fintech startups — as more diverse players enter the financial services space, they are becoming harder for regulators to classify and license. Here are four ways regulators can respond in 2020 and beyond.
In developing countries around the world, inadequate supervision risks neutralizing regulatory reforms designed to spark innovation and advance financial inclusion. Here’s what the global development community can do about it.
Millions of women are buying and selling goods online across Asia — but, at least in Bangladesh, Myanmar and Pakistan, they’re not transacting on e-commerce platforms. They’re using social platforms instead, often without digital payments.
Cybercrime poses a significant threat to financial inclusion. Here are two things mobile financial services providers and industry associations must do to make financial services safer and more trustworthy for low-income customers.
The global evidence on the impact of financial inclusion consistently shows that poor people use financial services to help them achieve two outcomes that improve their well-being: building resilience and capturing opportunities.
Digital financial services providers can manage risks associated with open APIs by adopting standardized legal contracts with partners and third parties. Here are six key issues that a contract should clarify, along with a contract template.
What’s the path forward for financial inclusion in the decade ahead? Greta Bull shares the three guiding stars that CGAP is using to steer innovations toward the achievement of global development goals.