Blog

Is AI Intelligent Enough to Bolster Business Intelligence?

We discuss how business intelligence can be assisted by artificial intelligence today, and where we believe human input remains irreplaceable.

The Future of Financial Inclusion

Financial inclusion is essential to creating more inclusive, resilient, and green futures. But to deliver on its promise, we must go beyond access to financial accounts and focus on maximizing the impact of inclusive finance.

Consumer & Data Protection: A New Approach to Intersecting Risks

Consumer and data protection risks have historically been treated as separate concerns. Instead, all authorities involved with consumer data protection should work together to regulate in a way that ensures the responsible use of consumer data.

Inclusive CBDCs: Inflated Expectations or A New Productivity?

Where will central bank digital currencies (CBDCs) land on the Gartner Hype Cycle? Are they full of inflated expectations, or a new tool for greater financial inclusion? We explore where CBDCs might provide at least incremental gains.

Four Ways to Integrate Gender in Financial Inclusion Investments

How can impact investors integrate gender throughout the investment cycle to improve women’s financial inclusion and contribute to WEE and gender equality? We highlight four emerging practices investors can use.

Stakeholder Landscaping: A Tool for Improved Consumer Engagement

Mapping the stakeholder landscape can be a useful tool to assist market conduct authorities in designing various aspects of a consumer advisory panel, ensuring they make sound strategic decisions about whom to involve and how best to do so.

How Are Climate, Financial Inclusion & Financial Stability Linked?

As financial authorities across the world develop plans to respond to the changing climate, they have opportunities to create a positive feedback loop of expanded financial inclusion and reduced climate risk.

The Road Ahead for Platform Gig Workers’ Financial Inclusion

Gig platforms offer financial inclusion potential for their workers, but roadblocks remain. Learn how funders and the financial inclusion community can better support innovation and impact on gig platforms.

How do Industry Associations Promote Responsible Digital Finance?

CGAP undertook qualitative research on how industry associations can promote responsible digital finance. We identified 10 activities that support customer-centricity, capability, and collaboration – the building blocks of responsible digital financial services ecosystems.

Out of the Norm: myAgro Breaks Down Barriers to Serving Rural Women

Gender norms often prevent rural women in Senegal from accessing financial and agricultural services. Pilot projects by CGAP and myAgro are providing insights into how companies can better serve rural women by addressing these norms.

On Gig Platforms, Women Workers Face Triple Barriers to Inclusion

The type of work that women do on gig platforms makes it harder to connect them to financial services that will translate their income into longer-term gains. We studied six platforms to understand why fintech innovation does not reach women workers.

Why Don’t Fintechs Have a Larger Share of Peru’s MSE Credit Market?

CGAP market sizing research in Peru found that fintechs are only responsible for 0.3% of the MSE credit market. Here, we ask why fintechs have such a small segment of the MSE credit market and posit how that share can be increased.

Maturing India Stack Drives Digital Financial Inclusion of Gig Workers

India Stack, India’s robust DPI, supports a host of financial services products for harder-to-reach segments like gig workers – a good example for other countries that want to leverage digitization of work for financial inclusion of informal workers.

Digital Credit in Côte d'Ivoire: A Double-Edged Service

Digital credit can provide opportunities for financial inclusion and improved resilience, but new survey data from Côte d'Ivoire shows the need for greater consumer protection.

Climate Resilience Through Financial Services: Farzana’s Story

Women, especially those in low-income countries, are faced with higher risk, greater vulnerability, and fewer tools to cope with the impacts of climate change. Financial services can empower women to manage climate risks and build resilience.

Setting Up Funders to Advance Inclusive Finance: 5 Recommendations

Development funders play a key role in advancing inclusive finance – they influence the dynamics of financial systems and transform the way they work to serve people living in poverty. Here, we share five actions funders can take to drive change.

Sudan Dispatch: Inclusive Finance in Times of Crisis

Recent fighting in Sudan has turned the economy upside down and displaced thousands. Our latest blog asks what roles financial services are playing in the unfolding crisis, and why? What must happen next for inclusive finance in Sudan?

Financial Inclusion: An Entry Point to Climate Adaptation for Funders

Development funders are thirsty for guidance and good practices on funding for climate adaptation, not just mitigation. Here, we discuss how funding to support inclusive financial systems may be a great place for them to start.

Five Opportunities for Funding Transparency in Financial Inclusion

Transparency around funding for financial inclusion is critical to effective funder decision-making and coordination, and broader impact. Drawing on findings from our latest Funder Survey, we share five opportunities to improve transparency.

Doing Good by Doing Well: Women Banking Agents in India

In India's Bihar state, women Bank Sakhi agents help enable financial inclusion for rural, vulnerable, and hard-to-reach customers, more so than the traditional agents - but various gender norms constrain how they operate. We discuss solutions.