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The Benefits of G2P Choice: Zambia Leads the Way

In 2017, Zambia introduced a government-to-person (G2P) payments model that lets beneficiaries choose the provider they want to use to receive their payment. Today, the benefits to the recipients, providers and government are clear.

Flipping the Switch: How Locking Assets Unlocks Credit for the Poor

A new study out of Uganda offers strong evidence that lock-out technology can enable providers to sustainably lend to low-income customers, who may need credit for school fees and other critical expenses.

In Uganda, Solar Home Systems Help Students Stay in School

A pay-as-you-go (PAYGo) solar provider in Uganda is proving that an often-overlooked benefit of PAYGo – financial inclusion – can also affect education outcomes by keeping kids in the classroom.

Data Privacy Concerns Influence Financial Behaviors in India, Kenya

For digital financial services providers looking for a competitive edge in developing economies, better data privacy features could be the answer, according to CGAP research from India and Kenya.

How Ghana’s New Digital Finance Policy Can Drive Women’s Inclusion

Ghana launched the world's first digital finance policy earlier this year. Here are five ways the new policy can be implemented to help Ghana close its gender gap in financial inclusion.

Financial Services for Platform Workers: Lessons from Partnerships

Platforms in Kenya are partnering with licensed financial services providers to offer credit, insurance and savings to their workers. Here are some lessons emerging from these partnerships.

PAYGo Transformed Off-Grid Solar: Is Consumer Financing Next?

By partnering with pay-as-you-go (PAYGo) solar companies, electric utilities in Africa could expand low-income households' access to responsible consumer finance for refrigerators and other electric appliances.

Study Shows Kenyan Borrowers Value Data Privacy, Even During Pandemic

Research in Kenya shows that low-income borrowers value data privacy so much that most are willing to pay higher interest rates for better privacy protections, even during the COVID-19 pandemic.

The Wrong Kind of Credit: Why Loans to Gig Workers Must Reflect Income

Volatile gig income and inflexible loan repayment schedules can be a dangerous mix, as this ride-hailing driver in Nairobi learned from experience. His story serves as a cautionary tale to lenders and borrowers in the gig economy.

How Is the Pandemic Affecting Agents? Here’s What Providers Tell Us

As customers, agents and digital financial services providers adjust to COVID-19, it’s becoming clearer what a resilient agent network looks like. Providers should take note to prepare for future crises.

Financial Services for Gig Workers: An Intersection of Needs in Kenya

Gig workers in Kenya cite savings, loans and medical insurance as top financial services they would like to access via gig platforms. While platforms across Africa increasingly offer credit and insurance, savings appears to be under-supplied.

Ghana Launches World’s First Digital Finance Policy Amid COVID-19

While the new policy has been years in the making, the government hopes the policy will support its measures to leverage digital financial services in its COVID-19 response.

Kenya’s Expansion of G2P Becomes Lifeline During COVID-19 Crisis

Kenya offers higher fees to providers that facilitate digital government-to-person payments in underserved areas. Today, this makes it easier to reach hundreds of thousands of low-income people with assistance during the COVID-19 crisis.

COVID-19 Exposes Risks and Opportunities in Kenya's Gig Economy

Gig workers in Kenya report major disruptions to business and depleted savings due to COVID-19 (coronavirus), while platforms signal eagerness to facilitate government-to-person payments or loans to hard-hit workers.

How Paystack’s APIs Are Enabling Entrepreneurs in Nigeria

Paystack's open APIs for digital payments are helping thousands of African companies to launch new business models and deepen customer relationships.

African Digital Credit Goes West

Digital credit is emerging in West Africa. Despite early reports of low default rates, consumer protection policies will be key to avoiding problems witnessed in East Africa.

How Are Kenya’s Youth Experiencing the Gig Economy?

The gig economy is on the rise in Africa. What does this mean for youth? In Kenya, CGAP interviewed young people to get their perspectives.

Zoona Is Putting APIs at the Core of Its Business: Here’s Why

What began as a side project has become central to Zoona's plans for growth. In this blog post, Zoona executives Brett Magrath and Bridgid Thomson discuss the importance of APIs at the company.

Smart Phones, Smart Partners: Linking Asset Finance and Microfinance

One company offers microcredit. The other offers PAYGo financing for smartphones, tablets and solar home systems. In what may be a template for other microfinance institutions, they are helping each other to reach more low-income customers.

The Path to Financial Health Begins in Adolescence

It is critical that youth financial inclusion programs tailor interventions based on young people's life stage to achieve long-term impact on financial health.